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Achats :
AppleStore Luxembourg requit -
posté par :
à 15h55 le 17/04/2005
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Voici le mail se plaignant du fait qu'AppleStore ne livre pas au Luxembourg. Il a été envoyé à la liste des Groupes d'Utilisateurs Apple,Apple Store et au coordinateur des A.U.G. pour l'Europe du nord.
En bref, nous sommes membres de l'AUG Luxembourg et avons tenus une réunion samedi dernier avec succès. Et beaucoup de membres se demande pourquoi le store Français, Allemand ou encore Belge refusent de livrer au Luxembourg. Une pétition est à ce sujet ouverte et beaucoup de membres l'ont signé : http://www.petitiononline.com/luapple/petition.html.
On voudrait contacter Apple Benelux pour exposé et trouver une solution au problème de nos membres et obtenir le support d'autres groupes d'utilisateurs Apple.
Hello,
We are members of the Apple User Group Luxembourg. Robert Reuter is president of the group, Ludovic Lange is the web master of the web site apple.lu <http://www.apple.lu/> and cofounder of the Apple User Group Luxembourg and Jess Have is member of our group and has set up the petition in support of an Apple Store in Luxembourg.
The group held a very successful first meeting last Saturday and many members were wondering why Apple refuses to deliver any merchandise to non commercial users in Luxembourg using the French, German or even Belgian Apple Store.
The petition is accessible here: http://www.petitiononline.com/luapple/petition.html, where you will see that many of our members have already signed.
Recently we have discovered that Portuguese Mac users suffer from the same problem. No petition has been launched for the Portuguese Apple Store.
Do you know if other countries are in the same inconvenient situation?
We would like to contact Apple Benelux to expose our members' point of view with support from other Apple User Groups around the world.
We understand that there might be problems due to the variable VAT rate in the European Union, and problems linked to keyboard choice (although the German store does not have any problems offering other keyboard layouts than the traditional German one - same goes for the Belgian store). On the other hand a Luxembourgish store would not have to be localised as the population can manage in both French and German and in many cases also in English.
Any feedback is welcome.
Best regards,
Robert Reuter
President of the Apple User Group Luxembourg
rreuter@nospam.mac.com
Ludovic Lange
Webmaster
ludo@nospam.apple.lu
Jess Have
Member
jhave@nospam.mac.com
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